A member of Support Tech Management gives Quaid his review. Julie answers a call from a familiar voice. This episode is brought to you by Armando Salazar. Valerie deals with a long-winded customer. Harry takes one last call. Sampson test-drives a new feature. Simon signs off.
A caller is in a tight spot. Hot-tub night leaves a nutty odor. Simon shills the Laser Razor. A customer prefers a slower pace. A caller requests a specific support specialist.